AMC · CMC · SERVICE · O&M · SPARES & CONSUMABLES
Machines Break Down.Your Business Shouldn't.
Because downtime has terrible timing.
- Preventive care
- Responsive service
- Reliable operations
- Genuine spares & consumables
OUR SERVICES
One service partner for your water and energy systems.
Whether we built your plant or another company did, Deur and Rudhra engineers keep it maintained, repaired and running.
AMC
Prevent Problems
Scheduled preventive maintenance and technical inspections.
RO · DM · UF · WTP · Heat Pump
CMC
Comprehensive Care
Contract-based maintenance with defined coverage and support.
RO · DM · UF
Service & Repairs
Fix Problems
Troubleshooting, corrective maintenance and technical assistance.
RO · WTP · UF · iSoft · ETP · STP · DM
O&M
Run Plants
Day-to-day operation, monitoring and maintenance support.
STP · ETP
Spares & Consumables
Keep Systems Running
Replacement components and routine consumables for all supported equipment.
All plants & systems
NOT A DEUR OR RUDHRA CUSTOMER?
We look after plants from other makers too.
Unhappy with your current service provider, or the original supplier no longer supports your plant? Start with a site inspection and a clear condition report.
Book a Site Inspection- 1
Tell us about your plant
Equipment type, make, capacity and the problem you face.
- 2
Site inspection
Our engineer inspects the plant and its operating records.
- 3
Condition report & proposal
Findings, work needed and the right contract for your plant.
- 4
Service begins
Repairs, AMC, CMC or O&M, as agreed in your contract.
CHOOSE YOUR CONTRACT
AMC, CMC or O&M: what's typically included.
Not sure which contract fits? Our engineer recommends one after inspecting your plant.
| Typical scope | AMCPrevent Problems | CMCComprehensive Care | O&MRun Plants |
|---|---|---|---|
| Scheduled preventive maintenance visits | Included | Included | Included |
| Breakdown attendance and corrective maintenance | Included | Included | Included |
| Service labour | Included | Included | Included |
| Replacement spares | Chargeable / not included | As per contract | As per contract |
| Consumables and chemicals | Chargeable / not included | As per contract | As per contract |
| Day-to-day plant operation by our operators | Chargeable / not included | Chargeable / not included | Included |
| Visit reports and log-book records | As per contract | As per contract | As per contract |
Typical scope only. Exact coverage, visit frequency and exclusions are set out in your contract. Need a single repair? Choose Service & Repairs, no contract needed.
REQUEST SERVICE
Tell us what you need. We'll call you back.
Your request: AMC
Your selections are shared with our service team automatically. Only your full name and mobile number are needed.
QUESTIONS
Service, answered.
Do you service plants supplied by other companies?
Yes. Tell us the make, model and capacity of your plant. Our engineer inspects it first and we confirm what we can take on before any contract is signed.
What is the difference between AMC and CMC?
An AMC covers scheduled preventive maintenance and service labour; replacement spares are usually charged separately. A CMC is comprehensive: spares are also covered, within the limits defined in the contract.
Which equipment do you support?
RO, DM, UF, water treatment plants, sewage and effluent treatment plants, Deur iSoft and heat pumps. Ask us about other systems.
What happens on the first visit?
An engineer inspects the plant, checks its operating condition and records, and you receive a condition report with the work needed and a proposal.
Can I get a one-time repair without a contract?
Yes. Service & Repairs covers troubleshooting and corrective maintenance on call. Many customers move to an AMC or CMC afterwards.